AML & Compliance Policy

Our commitment

Kaastro Pay is committed to preventing money laundering, fraud and other financial crime. We apply risk-based controls to protect customers, partners and the payment system.

1. Customer verification

Verification requirements depend on the customer’s country, verification tier and services used. We may also request further information where activity or risk changes.

Identification requirements

Country	Primary identifier	Also required
Nigeria	BVN	Government-issued photo ID, selfie and proof of address
Ghana	Ghana Card	Photo ID, selfie and proof of address
Kenya	National ID	Photo ID, selfie and proof of address
Tanzania	NIDA Number	Photo ID, selfie and proof of address
Uganda	National ID (NIN)	Photo ID, selfie and proof of address
Rwanda	National ID	Photo ID, selfie and proof of address

Verification tiers and limits

Access and transaction limits increase as verification is completed. Current limits are set by Kaastro Pay and displayed in each customer’s account.

Tier	Verification requirement	Access and limits
Unverified	Email verified	Limited access
Tier 1	Primary identifier verified	Limit shown in account
Tier 2	Photo ID, selfie and proof of address	Higher limit shown in account
Tier 3	Enhanced checks and source of funds	Highest approved limit

2. Sanctions and risk screening

Customers and transactions may be screened at onboarding and throughout the relationship.

Sanctions checks against applicable sanctions lists.

Politically exposed persons enhanced review may apply.

Adverse media credible risk information may be assessed.

Blockchain analytics supported addresses may be screened for links to illicit or restricted activity.

3. Transaction monitoring

We monitor transactions for unusual or potentially suspicious patterns, including rapid movement of funds, unusual volumes, repeated activity below reporting thresholds, third-party funding and links to restricted services or addresses.

4. Reviews and restrictions

Where a concern is identified, we may request additional information, place a transaction on hold or temporarily restrict an account while a review is completed. Customers will be informed where legally permitted.

5. Records and reporting

We retain verification and transaction records in line with applicable requirements. Where necessary, suspicious activity may be reported to the relevant authority.

6. Prohibited activity

Fraud, theft, ransomware or sanctioned activity
Transactions involving restricted persons or jurisdictions
Unverified third-party bank deposits
Attempts to conceal the source or destination of funds
Use of Kaastro Pay for unlawful financial services

Report a concern

To report suspicious activity or a security concern, contact support@kaastropay.com and include relevant details or transaction references.