Contact Kaastro Pay

How can we help?

Our support team is available around the clock. For transaction-related enquiries, include your transaction reference so we can assist you faster.

In-app support Recommended

The fastest way to get help. Your account and transaction details are securely attached to your request.

Open a ticket

Compliance enquiries

For regulatory correspondence, law-enforcement requests and AML-related enquiries.

Contact support

Security reports

Report a suspected vulnerability privately through our official support channel.

Contact support

Need help with a transaction? Include your transaction reference and the email linked to your account.

Get the support you need

Open a support ticket